Privacy Policy
Last updated: 25 October 2026
This describes what CareerOS actually does today. We collect what you give us to run CareerOS and what we need to keep it safe. We do not sell your personal data. Connected email, the AI Interview Coach and personalised ads are optional, and you can delete your account at any time from the app.
1. Who we are
CareerOS is operated by AutotecHUB, Lagos, Nigeria ("we", "us"). Questions or requests: careeros.info@gmail.com.
2. What we collect
- Account. Your email address and password (stored only as a salted hash; we never see your password), your CareerOS ID (COS-…), and the devices you are signed in on.
- Profile you choose to give us. Name, username, professional title, location, years of experience, education, skills, a profile photo, career preferences, and anything else you add to your profile.
- CVs. When you upload a CV, we extract and store its text; the original file is not kept. CV analysis and the ATS CV Studio (improvements, layouts, PDF/DOCX) run on our own servers with deterministic rules. Edits you make to a CV version are stored with it.
- Your activity. Applications you track and their stages, saved opportunities, practice tests, interview practice, STAR stories, and companies, people and communities you follow.
- AI Interview Coach. During a live AI interview your voice is streamed directly from your phone to our AI provider (OpenAI) so the interviewer can listen and respond. To set up the interview we send the job title, the company name and, only if you choose to use your CV, a short list of facts from it. CareerOS stores the text transcript of the interview and the feedback report; we do not store the audio. You can delete a session at any time.
- Interview practice recordings. If you record an answer in the standard (non-AI) interview practice, the audio is stored so you can play it back, until you delete it.
- Community. Your public career profile (name, username, title, photo and what you choose to show), posts, comments and community chat messages are visible to other CareerOS users as the feature describes. Reports you make about content are seen only by our moderators.
- Help & Support. Messages you send to the CareerOS team in the app, with the app version and platform, so we can help. Only the support team can read them.
- CareerOS Credits. Your credit balance and a record of every credit you buy, earn, spend, receive or send (with the other person's CareerOS ID for transfers). Purchases are made through Google Play: we receive the order and purchase token to confirm the purchase, and we never receive your card or bank details. Your Transfer PIN is stored only as a salted hash. When you earn a reward by watching an ad, Google sends us a confirmation that the ad was completed.
- Notifications. A push token for your device (via Firebase Cloud Messaging) and your notification preferences.
- Connected mailboxes (optional, off by default). If you connect Gmail or Outlook, we request read-only access for one purpose: to spot recruitment emails and suggest a stage update for an application you already track. We read the message to classify it; we never store the email body, only the sender, subject, date, matched application, suggested stage, a confidence score, a short reason, and the few words that triggered the suggestion (at most 240 characters, for example "invited to complete an online assessment"). Messages that aren't about recruitment are not stored at all. Access tokens are encrypted. You can disconnect at any time.
- Technical and security data. Server logs and security events (such as sign-ins and suspicious activity) needed to run and protect the service. Logs never contain passwords, PINs, tokens, email bodies, CV text or documents.
3. How we use it
- To provide the features you use: matching, CV analysis and layouts, interview practice, tracking, community and support.
- To run CareerOS Credits: purchases, rewards, transfers, refunds, and preventing fraud and abuse.
- To send the notifications and emails you have allowed, and essential account emails (such as password resets and security alerts).
- To keep CareerOS secure and to improve it using aggregate usage counts that contain no CV or message content.
4. Google user data (Gmail)
CareerOS's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Gmail data is used only to provide the recruitment-email tracking described above. It is not used for advertising, not sold, not used to train AI models, and not read by people except with your permission, for security reasons, or where the law requires it.
5. Who we share it with
We do not sell your personal data. We share it only with service providers that run parts of CareerOS:
| Provider | What for |
|---|---|
| Northflank | Hosts our servers and database |
| OpenAI | Powers the AI Interview Coach (voice audio during a live session, and the interview context described above) |
| Google Play Billing (purchases), AdMob (ads), Firebase Cloud Messaging (push notifications) and Gmail (sending our emails) | |
| Microsoft or Google | Only if you connect an Outlook or Gmail mailbox |
Other CareerOS users see what you publish in Community. We may disclose information if the law requires it. These providers may process data outside Nigeria; we use them under their standard data-protection terms.
6. What we never do
- We do not sell your personal data.
- We do not send your CV, documents, recordings or email content to an AI service, except the interview context you choose to use in the AI Interview Coach, described above.
- We do not use your CV, applications, messages or email to target ads.
- We do not change an application's stage without your confirmation.
7. Ads
CareerOS shows ads (Google AdMob) to support the free tier. Ads are labelled "Advertisement" and never appear during aptitude tests, interviews, results review, application updates, sign-up, sign-in or settings. AdMob may use your device's advertising ID to show and measure ads. Where required by law you are asked for consent before personalised ads, and you can change that choice at any time in Settings → Ads & Privacy. See how Google uses information from apps that use its services.
8. How long we keep it
We keep your data while your account exists. Delete an item (a CV, a recording, an interview session, a post) and it is removed. When you delete your account we delete your profile, CVs, applications, interview data, posts, messages, support conversations and devices. Records of credit purchases, transfers and spending are kept without your name or account where needed for accounting, refunds and fraud prevention. Backups roll off on their normal cycle.
9. Your rights
You can access, correct, export or delete your data. Most of this is in the app (Settings → Account, and Settings → Delete account); see also how to delete your account. For anything else, contact careeros.info@gmail.com and we will respond within 30 days. Under the Nigeria Data Protection Act 2023 (and the GDPR where it applies) you also have the right to object to processing and to complain to the Nigeria Data Protection Commission or your local authority.
10. Security
Data is encrypted in transit (HTTPS). Passwords and Transfer PINs are stored only as salted hashes, mailbox tokens are encrypted, and sensitive actions are rate-limited and logged. No system is perfectly secure; if a breach affects you we will tell you as the law requires.
11. Children
CareerOS is intended for people aged 16 and over and is not directed at children.
12. Changes
If this policy changes materially we will update the date above and let you know in the app before the change takes effect.